Frequently asked questions
Payments & Safety
Is my payment data safe with you?
Is my payment data safe with you?
All direct payment gateways comply with PCI-DSS standards, established by the PCI Security Standards Council—a collaborative initiative by major brands such as Visa, MasterCard, American Express, and Discover.
Do you accept online payments?
Do you accept online payments?
Yes, we offer online payment options. Our payment processing is fast, simple, and secure, ensuring the protection of your important information.
What forms of payment do you accept?
What forms of payment do you accept?
We accept payments from major credit card companies like Visa, Mastercard, and American Express.
Shipping & Delivery
How long does it take to get my products?
How long does it take to get my products?
If it is the United States, it generally takes 10-15 working days.
Due to global supply chain challenges, shipping times could be longer than usual.
How much does it cost?
How much does it cost?
Shipping rates can vary depending on your region and are calculated at checkout.
Here are the full details of ourShipping Policy.
Do you ship internationally?
Do you ship internationally?
Yes, we ship our products all over the globe.
Is there free shipping?
Is there free shipping?
Yes, we offer free shipping on orders over $99. Check cart to see current free shipping offers.
Returns & Refunds
Do you offer refunds?
Do you offer refunds?
Yes, we offer full and partial refunds.
Please enquire for more information about ourRefund policy
How long after I complete a purchase can I ask for a refund?
How long after I complete a purchase can I ask for a refund?
A refund request can be submitted within a month after the purchase is made.